International Orders At GrafX are Easy We specialize in Global Delivery
How do I place an order ?
You can now order from GrafX in many different languages .Our new shopping cart systems "speaks" Dutch, English, French, German, Italian, Portuguese, and Spanish... Just select the product or products you want , Click the CheckOut button, and fill in your shipping information. You only need to do this once. When you come back to order again all this information will be filled in for you. Credit Cards are not kept on our server, for security reasons, so you will have to fill in that information each time you order. GrafX Global Delivers ! To place an order
How can I place an order without a Credit Card ?
Simple, Just place the order as the instructions above and Type in the words "Bank Wire" in the Credit Card Number field. Print out your invoice at the end of the process and bring it to your local bank. Please add a 25.00 USD amount to your total amount for Bankwire Service charge.. Be sure to also take a copy of our Bank Wire information when you go to your local bank. Your order will be shipped when you bank wire is received, and we have been notified by our bank of it's receipt (This process takes about 3 or 5 working days)
How long will my order take?
Almost all products are in stock at GrafX. If in the very rare case a product is backordered, you will be notified via email. Most order arrive, cleared through customs in 3 to 5 days. May of our world wide customer say they get there software from GrafX faster than there local distributor.
How much is shipping ?
35.00 US Dollars to most areas for a 1 or 2 pound package. More remote locations in South America and Africa are slightly higher. As a general rule the heavier the package the more the cost. Most packages are between 35.00 and 55.00. If the package your ordering is very heavy, like Clipper (15lbs) email us for a quote.
What About Local Tax or Duty ?
At GrafX we ship to almost 170 countries. We do separate the intellectual value from the media value on every order, in most countries this keeps tax and duty to a minimum, However if your concerned about this its best to contact your local Fedex office for information.
How do I add Translation from English to my Browser ?
You can now translate any of our English pages to your native language. Get your self a copy of the babelfish translator for browsers free !! This toolbar add in is a great compliment to our shopping cart now available Dutch, English, French, German, Italian, Portuguese, or Spanish..GrafX Global Delivers
Still have questions.....
If you have a question that is not covered by this page please feel free to contact us at firstname.lastname@example.org We're sure you'll become on of our many happy international customers.